Unified Communications at an affordable price
Digium’s Switchvox system is more than a phone system – it’s the Unified Communications system that integrates all of your office communications, including phone, fax, chat and web mashups.
Switchvox combines the power of many products into one, providing you with more features than proprietary systems that have fewer features.
- Know all you need to know about your caller even before you pick up the phone
- Completely integrate your mobile phone with your office phone system
- Change your out-of-office greetings remotely
- Receive your voicemail with your email
- See presence or the status of people on their phone system to know whether to transfer a call
- Take your office on the road
- Invest in a phone system with flexibility to grow as you grow
- Locate a record automatically in your CRM system when a contact calls you
- Transfer and record a call from your cell phone or home phone to a co-worker
Cloud Backup and Disaster Recovery
Our Cloud Backup and Disaster Recovery (Cloud BDR) is a comprehensive backup and disaster recovery solution for virtual and physical server environments with a focus on full system and data recovery. In the event of a disaster, your server environment can be recovered to the original hardware or to equivalent hardware in the cloud to allow for IT-related business processes to continue.
Cloud BDR Features
- Your entire server environment is replicated in the cloud.
- Disaster recovery uses your existing data backed up in the cloud without the need for restoration from tape.
- Data backed up in the cloud is stored in a secure Tier 3 data centre.
- Using cloud backups, your data will be protected without relying on tapes.
Your IT system is accessible from anywhere in a disaster situation
Hosted PBX and Call Centre Solutions
Our cloud-based Hosted PBX takes the hassle out of traditional telephony. No more huge CAPEX layouts and costly on-site PBX maintenance agreements.
Using ourHosted PBX, you get all the feature-rich functionality without the clutter and pain of on-site PBX equipment. Plus you get top quality voice calls at a fraction of the cost. And because we maintain your cloud PBX so that it’s always working, you just need to concern yourself with picking up the phone and getting on with business.
- Voicemail to email
Route voicemails to email
- Speed dials
Short codes for quick dialling
- Web voicemail
Access your voicemail via a web browser
- Call line identity
Be notified of the number or name of the incoming call
- Music on hold
Music setup to play while callers are on hold
Access the PBX management console to update the configuration
- Conference callingMulit-way conferencing
- Extension management
Add or remove extensions easily
- IVR and auto-attendant
Action responses for your callers
- Call reporting
Receive useful reports via email about call duration, department call usage, longest calls, etc.
- Ring group
Set up a pickup group for incoming calls
- Call cost management (Optional)
Manage your Telco costs per call for individuals, departments, regions, etc.